Shipping & Refund Policy

Shipping Policy

We're excited to get your order to you! Here's how it works: Once you place your order, we'll process it within 3 to 5 business days. After it ships, you'll receive an email with your tracking number so you can follow along every step of the way. Delivery typically takes 4 to 8 business days from the order is shipped.

Important: Please double-check your shipping address before completing your order. We want your package to reach you without any hiccups, but we can't take responsibility for items sent to incorrect addresses you provided. Make sure everything looks good on your end, and we'll handle the rest!

Damages and Issues: Please inspect your order as soon as it arrives. If something's defective, damaged, or we sent you the wrong item, contact us immediately at support@easyletics.com and we'll make it right!

Order Cancellations: Changed your mind? No problem! You can cancel your order within 12 hours of placing it. Just contact us at support@easyletics.com!

Refund Policy

We want you to love our products! That's why we offer a 10-day return policy. This means you have 10 days after the item is delivered to request a return if you're not satisfied.

To qualify for a return, your item needs to be in the same condition you received it — unworn, unused, with all tags attached, and in its original packaging. You'll also need your receipt or proof of purchase. Ready to start a return? Just contact us at support@easyletics.com and we'll guide you through the process!

Once we receive your return, we'll inspect it and send you an email letting you know whether your refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Keep in mind that your bank or credit card company might need a few extra days to process it on their end. If it's been more than 15 business days since we approved your refund and you still haven't seen it, reach out to us at support@easyletics.com.